TERMS & CONDITIONS
Booking Confirmation, Payment, Cancellation and Another information is a must before confirmation of booking any trips. Terms and Conditions involve a legally required contract between Himalayan Recreation Treks and you for the services to be provided by us and confirm the basis of your legal relationship with Himalayan Recreation Treks.
-Bookings & Payment
To book any kind of trips, you must send us a completely filled Booking Application Form, with 25% of payment of your trip cost. This will comprise acceptance by you of our Terms and Conditions. You need to submit a copy of each passport to our office via email or fax including two photos of passport size. Rest of trekking cost should be paid as 2nd installment at after your arrival in Nepal before your trip.
It is a condition while booking treks and tours with us that trekkers must be protected by insurance themselves that covers cancellation, accidents, health, emergency evacuation, and loss of items, theft off or damage to baggage and personal effects. All costs for emergency evacuation must be paid in cash in Nepal unless an insurance company has agreed to pay the costs on your behalf. Some insurance policies will cover trip interruptions. This type of policy is useful in the event your Lukla flight is canceled and you end up having to book a helicopter or even have to rebook your international flight. It is important that any insurance policy issued to cover emergency evacuation for trek/tour does not exclude mountaineering.
Himalayan Recreation Treks use your image taken during the trip for promotion purpose without any compensation to you.
In order to provide you with the best service & complete all the legal & official process, Himalayan Recreation Treks collects personal informationsfrom you.
If you have any complaints or things you’ll add to your trip then, you’ll have to notify it to your tour guide at the earliest time.
We prefer a private tour for your better service but if you wish to travel in group then, you’ll need to adjust with any ages of people, Our maximum number of group size is 8. If the group members have canceled or postponed the tour or break an itinerary during the trip, Your tour will still run according to the itinerary even if you are only one.
The process of Credit Card Payment
To pay the trip bill by offline credit card you’ll need to submit the following documents to our company through mail:
-A copy of passport
-A Copy of your Credit Card of either side
-An authorization letter mentioning the Bill Amount inclusive of bank charge.
An authorization letter mentioning the Bill Amount inclusive of bank charge.
-A Passport size Photo
-In a case of failure of on-time payment, as required Himalayan Recreation Treks & Expedition (P).ltd will not be compelled to provide the services as per the bookings and agreement made between us.
A notice of cancellation shall be submitted by the client mentioning the convincing reason through mail. After that the refund procedure will be made. If the cancellation is made 30 days before trip then, 15% of the total cost will be charged & rest will be refunded to you. If the Cancellation is done before less than 15 days no refund will be provided. Also, the cost of Climbing Permits which are already purchased are not refundable.
Extra cost & exclusions
Our trekking packages are all inclusive but we suggest that you budget between $300 and $400 for extra expenditures on your trek including tips. For the reasons like; Unforeseen cost due to flight cancellation, weather conditions etc. You are responsible for extra hotel nights ($40/night) and meals in Kathmandu or Lukla that are a result of flight delays. Also the entry fee of visa is not included in our trip cost. We also don’t include the tips for guide, porters & drinking water during the trip. A better solution is to buy water tablets in Kathmandu for around $2 and treat the water (your guide can help you find the good places to fill your water bottle). The other things not included on the trek are like Wifi, charging batteries and hot showers. Wifi is available in some tea houses for $3 to $5 an hour. Hot Showers are also available in a few of the tea houses for between $4 and $6. Charging electronic devices is possible in the tea houses and charging costs between $1 and $3 an hour.
Professional Local guides
All our guides are professionally trained & have more than 8 years of experience in this field. Our all guides are local & works exclusively for Himalayan Recreation Treks with a commitment to provide authentic Nepali experience to all our guests. Also, all our guides are excellent in English & are fully certified by the government of Nepal.
Health & Safety
The First priority to Himalayan Recreation treks is always the safety of our guests & staffs. To ensure the safety of our guests, all our guides are trained for emergency situations that may arise during the trek. Our guides are well-trained in using first aid & personal protection equipment & we also make sure that first aid kit & other safety equipments are always available to deal with emergency situations.
Quality teahouses in every trek
We always make sure that our guests gets the best room & food service during their trek. We have picked some of the best teahouses in each area for all the treks we serve so that, our guests can enjoy their trek without any hurdle.
Airport transfer (Pick up & drop off service)
While in Nepal, our guests wouldn’t have to worry about transportation as we provide pick up & drop off service to all our guests in a private car. Our guests will be picked up & dropped off according to their schedule & itinerary.